All Pricing is quoted in US$ and ex ANY Taxes
How does LogixOne Chat Pricing Work?
Pricing for LogixOne Chat is simple – you can install our Zoho Marketplace plugin for Free and any of your Zoho CRM users can access it!
You are only charged each time you ‘send’ an outbound message. Inbound messages are ‘FREE’ and it doesn’t matter what channel you send or receive via.
You can buy credits for messages as detailed above and we will notify you when you need to top-up.
What Channels can I send and receive messages to:
- WhatsApp Direct (either personal or WhatsApp for Business.)
- SMS via Twilio
- WhatsApp via Twilio Business API
What’s the difference between WhatsApp Direct and WhatsApp via Twilio?
We connect using your WhatsApp number directly. You can use any WhatsApp number. PLEASE NOTE: It is your responsible to meet the usage requirements of any connected Channels such as WhatsApp, Telegram, etc. Clearscope Solutions shall not be held accountable for any disconnection by of any service provider and any paid monies are ‘Non-Refundable’. It is therefore important that you adhere to these providers usage guidelines as failure to do so could result in disconnection.
You can also create a Sender account with Twilio and then we connect to that however Twilio uses the WhatsApp business API so there are more rules, you will need to send a template message to initiate a conversation every 24 hours. In addition Twilio will rate limit the number of messages you send and if you get a certain amount of blocks to your message Twilio will pause the message. You will also have to register the number with Twilio or obtain a Twilio number.
Do you offer a trial period?
Yes – we allow you to send the first 200 messages for free. After that you will need to purchase message credits.
Can I get a refund IF I don’t want to continue?
No – Paid monies are non-refundable.
Is there any Installation cost and how do I install LogixOne Chat Zoho Marketplace extension?
No it is free. We will help you instal the extension and we shall also help you get your requested channels connected for free. Please email us at [email protected] and we shall respond with an email on how to do this.
How do I obtain a trial and sign up?
Simple email us at [email protected] or WhatsApp us by clicking HERE We will then email you with instructions.