MAXI KA supplies kitchen to customers in Australia.
PT Iseka built from the ground up the the entire Maxi technology environment from the ground up implementing a completely cloud based environment. In addition PT Iseka set up call center agents in Indonesia to provide live support and back office services from an offshore employment environment.
The following is a list successful implementations undertaken for MAXI Kitchen Appliances:
- New cloud based ERP accounting and stock control systems.
- Cloud baad email and file access systems.
- Implementation of global Voip Telephony services.
- Implementation of post sales support portal.
- Implementation of CRM system for customer warranty tracking.
- Social networking management portal
- Global website and shopping cart development
- Offshore call center